Social Extract
Social Extract
Traditional Customer Service Socially
We designed and developed the back-end admin tool for Social Extract. It allows customer service reps to answer social media generated support questions quickly. We built the ability to switch profiles on the fly, drag and drop prepared scripts to speed up the conversation, and integration into CRM systems.
Features
- Branding redesign
- Complete UX flow redesign
- Frontend integration into .NET backend
- Javascript hooks into web services
Screenshot
Salsa Trophy
Every year my wife runs a salsa contest at her work. This year I finally got off my butt and finished the trophy design that I've always promised.
API
Delyse provides world class foods and deserved a world class online presence. Using the enterprise power of Magento, we designed and built an e-commerce site that allowed personalization and custom creation of packaging for your snack gifts.
MeMeFig
3D scanning via the Structure Sensor combined with 3D printed models are the ultimate family keepsake.
Tech Lessons of Pokemon Go
We are impressed with the almost immediate global adoption of Pokemon Go. It represents a seismic shift in functionality used in popular applications. Even though accelerometers, GPS, compasses, and cameras get built into every mobile device, the majority of applications use only one of those functions.
TogglesVR
We love VR. We love everything about the ability to put a VR headset onto our head and be transported to another place. The problem is that strapping gear to a customer’s head or giving them an interface with no way to interact with them (classic Google Cardboard issue) requires a level of commitment that not all people are prepared to do.